i-medIT Blog

At i-medIT, we provide a comprehensive range of computer and technology solutions to small business owners and Ambulatory Health Care entities. We specialize in helping companies focus on their business by leveraging IT to serve their goals and objectives rather than being a distraction. Customers come to us for managed services, healthcare IT, project management, IT consulting, HIPAA Compliance, PCI Compliance, server virtualization, and data backup. These core services help our customers run their own companies and take their business goals to the next level.

Computer Troubleshooters is the largest international network of locally owned and operated IT service franchise offices.  Launched in 1999, Computer Troubleshooters has more than 400 franchise locations worldwide in over 28 countries.

“It Redirected Where?” -- A Case Study in Security Precautions

“It Redirected Where?” -- A Case Study in Security Precautions

Imagine what it would be like to discover that your website was suddenly redirecting to content that was decidedly more... adult... than what should be representing your business. For a company in Phoenix, Arizona, this was the unfortunate reality after they had let their IT administrator go.

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Tip of the Week: Use Google Doc Tables to Organize Your Writing

Tip of the Week: Use Google Doc Tables to Organize Your Writing

Do you use Google Docs for your business’ word processor? It functions in largely the same way as Microsoft Word, and as such, there are various features that carry over between programs. One of these features is the table of contents, which can help you organize and sort your documents into consumable sections.

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9 Ingredients to Creating a Winning UCC Strategy

9 Ingredients to Creating a Winning UCC Strategy

If there is one thing that supports everything a successful business does, it has to be communication. Any company relies on its communications to ensure that its clients are satisfied with their services, and as communications have improved, it has only become easier for a unified communication and collaboration, or UCC, strategy to take form.

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Cost Savings Are Just The Start of VoIP’s Benefits

Cost Savings Are Just The Start of VoIP’s Benefits

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

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Tip of the Week: Give Your Desktop Some TLC

Tip of the Week: Give Your Desktop Some TLC

Maintaining a network of PCs can be a lot of work. We wouldn’t blame you for having trouble keeping your business’ computers up-to-date--especially if you don’t have a dedicated IT department on-site. It doesn’t have to feel impossible, though. With proactive technology maintenance and the following tips, you’ll be sure to stay productive throughout the workday.

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Swipe With Care: Your ATM Might Be Controlled By A Hacker

Swipe With Care: Your ATM Might Be Controlled By A Hacker

One of the most enticing credentials that hackers desire is your credit card number, along with its expiration date and the code on the back. Hackers are also willing to go great lengths to achieve their goal of stealing these credentials, even so far as to make physical changes to automatic teller machines (ATMs) to do so. In fact, hackers will often install skimming devices on ATMs that are so subtle that they can be difficult to detect.

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TheDarkOverlord Solutions Is at It Again! This Time the Hacker Group Is Targeting Schools

TheDarkOverlord Solutions Is at It Again! This Time the Hacker Group Is Targeting Schools

While many youngsters enjoy it when their school shuts down, this was likely not the case in Flathead Valley, Montana, where the cybercriminal group ‘TheDarkOverlord Solutions’ targeted the entire Columbia Falls school district. This attack caused the three-day closure and otherwise disrupted over 30 schools, and the personal information of teachers, students, and school administrators was supposedly to be released if the group didn’t receive a ransom payment.

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Tip of the Week: Closed A Tab On Accident? Here’s How To Restore It

Tip of the Week: Closed A Tab On Accident? Here’s How To Restore It

Have you ever accidentally closed a tab before you were done with it? It’s a classic case of clicking just a little too close to the X. We’ll walk you through how you can open up Google Chrome tabs, not just on your ordinary desktop web browser, but your Android device as well. It’s a lot easier than searching for the same web pages as before!

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Security Concerns Have Led To New Voting Machines In Virginia

Security Concerns Have Led To New Voting Machines In Virginia

Regardless of your feelings on the matter, the 2016 United States presidential election was an extremely divisive one--in no small part, due to the suspicion that the outcome of the election may have been significantly influenced by hacked voting machines. This uncertainty has led to some states making strides to ensure that their technology will no longer be responsible for such doubts.

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Do You Have a Data Backup In Place?

Do You Have a Data Backup In Place?

Take a moment to imagine the absolute worst disaster scenario for your business. Does it involve a catastrophic event destroying your office building? Does it include key staff being absent from the office for extended periods of time? Does it include your business suffering from data loss or security breaches?

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Tip of the Week: 3 Useful Microsoft Word Features

Tip of the Week: 3 Useful Microsoft Word Features

Microsoft Office’s Word is undoubtedly one of the most popular word processing software in the world, perhaps even the most popular. Still, there are many people who use Word on a regular basis without putting the majority of its features to use. Here’s three more Word capabilities that you’ll find very handy.

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How Remote Monitoring and Management Can Help Your Business

How Remote Monitoring and Management Can Help Your Business

As a small business, your assets are limited more than you’d like them to be. You have a budget that yearns for more flexibility, and there are only so many hours in the day to accomplish all of your goals. Thankfully, in an era that’s more connected than any that came before, modern technology provides solutions to businesses that need to get a little more value out of their budgets. One of these solutions is called remote monitoring and management.

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Artificial Intelligence Can Be Useful To Hackers, Too

Artificial Intelligence Can Be Useful To Hackers, Too

Man matching wits with computer isn’t new territory. In 1830, a locomotive raced a horse to see which was superior in terms of speed and distance. 1956 saw the first time a human played chess against a computer. Today, the time has come when an artificial intelligence has begun to break into a new territory that was dominated by humans for thousands of years: crime.

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Tip of the Week: Android Oreo Is Double-Stuffed With Features

Tip of the Week: Android Oreo Is Double-Stuffed With Features

Earlier this year, Android released Oreo, version 8.0 of their popular mobile device operating system. Whether you’ve already updated to the latest version of this OS or are still waiting for your update, it has several new or improved features that you’ll want to consider using. Let’s look at five of our (many) favorite additions to the OS.

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3 Ways Your Business Can Prioritize Data Security

3 Ways Your Business Can Prioritize Data Security

In the wake of the Equifax data breach, which placed the personal information of 143 million users at risk, the issue of data security is at the forefront of social consciousness. Your organization needs to go about its daily business as if it will experience a data breach at any given moment. This involves looking at the worst-case scenario, and planning for it so that you’re never caught unaware.

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Without A Data Backup, You Aren’t Ready

Without A Data Backup, You Aren’t Ready

Most modern companies rely on computers to at least some extent, particularly if there is some sort of delegation of services involved. Whether it’s an office filled with computers and server units, or simply a retailer with point-of-sale equipment, the companies of today need computers and data in order to function as intended. To protect this data, you need a method to preserve it--which is where data backup comes into play.

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Tip of the Week: The Holidays Can Be A Time Of Work And Play, Even While Traveling

Tip of the Week: The Holidays Can Be A Time Of Work And Play, Even While Traveling

The holidays are approaching, whether we are ready for them or not. With the holidays comes time off, which means that it’s awfully easy to fall behind post-vacation. Another concern is the amount of identity theft and credit card fraud that comes about during this time of year. We’ll discuss some of the many ways that your organization can take advantage of technology this holiday season without putting yourself in harm’s way.

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Cybercriminals Who Use This Malware Will Get A Nasty Surprise

Cybercriminals Who Use This Malware Will Get A Nasty Surprise

Do you know what a botnet is and how it works? It’s basically a network of infected computers that can be used to perform Distributed Denial of Service attacks, overloading target networks and forcing them to endure downtime. They can also be used to distribute malware and other threats. What’s worse than this, you ask? Hackers can purchase botnets on the black market to use against their targets, but a new type of botnet strain is changing the way this works.

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Don’t Underestimate The Value Of Managed IT

Don’t Underestimate The Value Of Managed IT

Have you had to make substantial technology investments in the past year? How much money do you think you will spend this year? If you have a solid technology budget in place, you'll know how much you expect to spend, but what happens if critical systems fail? Are you prepared to cover the cost of new technology, the management of that technology, and the staff that you'll need to do so? If you are even a little unsure about it, managed IT services could have plenty of value for your business.

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Tip of the Week: Use Microsoft Word To Create Envelopes For Your Contacts

Tip of the Week: Use Microsoft Word To Create Envelopes For Your Contacts

Microsoft Office has long been a valuable asset for all types of businesses, but would you be surprised to hear that most organizations don’t take full advantage of it? All of the most recent editions of programs like Microsoft Word, Excel, and PowerPoint are designed with powerful, user-friendly interfaces that allow your business to do lots of neat things. In fact, you can create a professional envelope for your organization, add a list of contacts from a CSV file or from Outlook, and so much more.

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