Small business owners have a lot on their minds and a ton of responsibilities that the average employee doesn’t have. Small businesses often force business owners into taking on various roles that may or may not fit their specific skill set, including CIO or CTO. Of course, the Chief Information Officer and Chief Technology Officer are responsible for technology-related decisions, but the reality of the matter is that you only want technology professionals in these roles… not just professionals who happen to be the most knowledgeable folks in your office.
Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator.
All businesses need some type of communication infrastructure, especially considering how connected today’s workplace is. Today we will look at some of the best communications solutions out there for businesses of all sizes and industries, including many that you may (or may not) have already implemented for yourself. You can use this knowledge to fuel improvements to your own communications infrastructure.
Technology has enabled businesses to do more with less, although this isn’t always the best thing. Many small businesses simply feel that they don’t have the technology solutions that properly resolve their challenges. However, these solutions exist, and offer all the robust functionality that many businesses seek.
When considering a business’ strengths, there is a tendency to focus on its more quantifiable aspects - it generates x dollars in revenue, or leverages advanced solutions a, b, and c. While these kinds of competitive advantages are valuable to have, it is also important to recognize how critical one of your more qualifiable strengths can be: your company culture.
Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost time and resources. In fact, it could save your organization from the brink of disaster.
Do you know what can completely kill a business’ momentum? Downtime. Businesses of all types look for a myriad of ways to save themselves the headaches that come from significant downtime. One way that is sure to reduce an organization’s downtime is by having conscientious IT management and support at the ready. One problem with this is that it's typically costly to hire a team of IT professionals with the experience and knowledge to keep your technology up and running.
One industry that most people wouldn’t necessarily consider to be IT-rich is manufacturing. With automation becoming a major point of emphasis for many businesses, IT has taken on a larger role for today’s small and medium-sized manufacturers. Today, we will take a long look at what the manufacturer’s IT needs are, and what solutions they use to help steer their company forward.
Technology training is something that all employees have to go through at some point in their career, whether they are a CEO learning how to use a new solution, or an end user that uses it every day. However, we know that your employees don’t necessarily have time to sit down for training, as they likely have other responsibilities that must be tended to. How can you make sure technology training is a valuable investment on your part?
Business owners; ever sit down and run through all of your expenses and ask yourself (or your accountant) what you are actually paying for? We’ve been there. Technology expenses like hardware, software licensing, cloud hosting, management and maintenance, support, and service agreements all add up quickly and it makes it easy to question what you can trim to save money without sinking the ship, especially when you rarely need to call your current IT provider.
A.I. is one of those technologies that captivates the imagination with endless possibilities. You can’t turn your head these days without using something integrated with early artificial intelligence. Machine learning platforms, which are very rudimentary forms of A.I. are now being used to improve many of the tools a small business uses. Today, we will briefly go into what machine learning is and how small businesses are using it to their advantage.
The holiday season is upon us, and with it comes the spirit of gift giving. Your IT department would certainly appreciate receiving a few gifts of their own to dabble with over the next business year. We’ve compiled a list of the best technology you can get your IT department to save them both time and resources.
It’s no secret that cloud computing has become a major part of what most small businesses’ operations. One aspect of business administration that many businesses keep in-house is their HR department. Today, we’ll take a look at HR and payroll software, and how moving your business’ human resources department to the cloud is a good solution.
Telephones have been around for so long that nobody alive today lived in a time where they weren’t in use. While the general use for the telephone has remained the same, the major difference between older telephone systems and many of the telephone platforms available today is how they are deployed. Businesses have more options for telephone services today than they have ever had before, and with so many options at your disposal, we’re happy to help you weed out the right one for you.
Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.