We’ve all ran into problems that weren’t easily solvable, even by technically-proficient people. In fact, it’s often the case that simple problems can be escalated far beyond where they deserve to be. Sometimes all it takes is a little outside perspective, and some out-of-the-box thinking, to fix an issue.
Microsoft has been looking to cover more ground in the business environment by offering a new Technology as a Service (TaaS) offering, which will allow small businesses to purchase Surface products, accessories, and support for their devices, all with a monthly payment plan. Also, when it comes time to upgrade, customers can easily make the switch, as per their lease agreement.
It’s well-known that publishers are a major component of an author sharing their work with the world, but recent innovations threaten to disrupt the status quo of the industry. Like many industries, the publishing industry has been changed significantly by the introduction of new technologies that afford writers more liberty when producing their work. What can the business owner learn from these changes?
As the smartphone takes over many of our daily tasks, it can be annoying if we have to use a separate device to accomplish what we need to, like making calls on a different phone. Did you know that it’s easy to add a second phone number to your smartphone?
In a recent hack attack, Twitter had 33 million user login credentials stolen. This is unfortunate, but not surprising; an incident like this routinely makes the headlines. Although, what is surprising is what this hack reveals about people’s poor password security habits.
Mobile platforms have given way to entirely new ways to develop and make use of apps. More business professionals than ever before are relying on their smartphones to get work done while out of the office, but the functionality of the on-screen keyboard interface has some of them stumped on how to stay productive. It’s for this reason that developers have created applications designed to listen to users’ voices, and record them in text format.
Sitting at a desk all day is probably the worst thing you can do for your health. The average office worker sits for 9.7 hours each day and after one hour of sitting the production of enzymes that burn fat declines by as much as 90 percent, significantly slowing metabolism. Then there’s ongoing back pain and eye strain. What’s the modern office worker to do?
A data loss incident is considered a major disaster scenario, especially for small and medium-sized businesses. All it takes is one moment to lose your business’s entire data infrastructure. We’ll walk you through a story that should serve as a cautionary tale, one that hopefully teaches you to adhere to data backup and disaster recovery best practices.
Marco Marsala, a hosting provider, posted on a server forum looking for advice on how to deal with a major issue he encountered while trying to delete a few files. He had utilized what’s called the “rm-rf” command with undefined variables, which wound up destroying all data on the system. Like any good hosting provider, he had backups of the files, but, like a dumb-dumb, he had the backups stored on the system that he accidentally wiped. What a mess.
This is actually a similar blunder to one that Pixar experienced, almost deleting Toy Story 2 prior to its release.
As a result of Marsala’s negligence, all of the data that his company had stored was destroyed. This included the data of 1,535 customers, whom he had built and hosted websites for. Without any backups stored off-site, he had no way to recover the data.
As you might expect, the responses that Marsala received from other users of the online forum were quite negative. Many completely dismissed the possibility that his company could recover from such a devastating failure, and others questioned his abilities as a hosting provider. One poster even went as far as recommending that Marsala seek legal counsel, rather than attempt to restore the data, predicting that Marsala was “going out of business.”
The conclusion: Marsala’s best chance of recovering from this major blow was to recruit help from a third-party data recovery firm. Fortunately for him, the company was able to recover his files, but that doesn’t change the fact that his simple mistake was a huge hit to his company’s finances. The company suffered from fees associated with the disaster recovery process, as well as reduced income from the loss of business suffered as a result of his negligence.
The lesson: neglecting to follow best practices got Marsala in some hot water, and his failure basically invited disaster to his doorstep. Following the accepted best practices of data recovery could have easily prevented the situation from escalating as quickly as it did. In fact, Marsala’s reason for distress (user error) is one of the most common reasons to use a backup and disaster recovery solution, a solution that stores your backups off-site on a separate system.
Storing your data off-site allows your organization to avoid the many causes of data loss, including user error, fires, electrical surges, hardware failure, theft, and so much more. This minimizes the risk of these events threatening your business’s operations.
How do you manage your business’s data backups? Are they stored off-site, and do you have a system in place to rapidly deploy them in the event of a major disaster? If you’re uncertain, reach out to i-medIT at 630-549-6199.
You may feel like you’re familiarized with everything your smartphone can do; yet, there are still some little-known things about smartphones that may surprise you. Take for example these four smartphone facts from List25.
The longer you use Facebook, the more personal content you hand over to the social media empire. Sharing content is what drives the social media experience, but what if you want your content back? Surprisingly, Facebook makes this easy.
Your business’s productivity suite, be it Google Apps for Work or Microsoft Office 365, is a critical component for your success. These services, when implemented in the cloud, can be major game-changers, and it’s thanks to the convenience of mobile data and application access that have led to such vigor in the development of the cloud.
When it comes to cybersecurity, maintenance is key. Whether you choose human-based security or an automated security solution, running into shortcomings is still possible. Human security tends to rely on the word of experts, and anything that doesn’t fit into the guidelines is missed and may therefore get through and wreak havoc. Network security can be a touch overzealous, in a way “crying wolf,” with an excess of false positives that ultimately require human analysis, leading to human frustration.
It’s safe to say that nobody enjoys their email inbox getting clogged with messages. Unfortunately, communicating by email is a standard part of doing business. Of course, in order for these emails to communicate their message, they must first pique the interest of the recipient enough to be opened. Here is a guide to crafting email subject lines that get readers to open them.
Software vulnerabilities can cause major issues for individuals and businesses. Cisco’s Talos Security Intelligence and Research Group, which is designed as an organization to “protect consumers from known and emerging threats,” has found such a vulnerability with 7zip.
What kind of Microsoft products does your business use on a regular basis? If you can’t answer this question, you could be in trouble when it comes time to update your crucial applications and operating systems. This is a necessary part of working with technology; if your software can’t be considered secure, you need to upgrade to a more recent, better-functioning tool, or find yourself in a dangerous situation.
Your wireless router is both an integral part of your business’s online infrastructure, and a critical part of your home computing environment. Therefore, you need to make sure that your router is broadcasting a clear signal. Here are some tips on how to keep your wireless signal as strong as possible, regardless of where you are in the office.
It makes no difference how your business’s administrative chain of command is set up. Everyone should have a basic understanding of how your IT works, as well as its related responsibilities and functions. Here are four easy ways that you can educate yourself (and your staff) on how your IT department works, be it internal or outsourced.
It’s been over two years since Microsoft stopped providing Windows XP with security updates and patches. The Windows operating system was known as one of the most popular Windows operating systems ever. Both businesses and consumers were affected by this major update, being forced to migrate to more recent operating systems in order to stay secure. Thankfully, an upgrade to Windows 10 isn’t nearly as difficult as one from XP to Windows 7, largely because of the hardware costs involved.
Like many of Google’s productivity applications, Google Drive is available on both iOS and Android mobile devices. One of the neat features that users of Android can take advantage of is the ability to scan a PDF and store it in Drive, all by taking a picture of the document. Plus, if it has text on it which was created by a computer, you can use Drive’s search function to find it at a later date.
Everyone loves a good vacation, especially if you have the good fortune of having a reliable staff on-hand that can handle the administration of your office while you’re away. Although, it might be tempting to just cut yourself off from technology and enjoy your time off, doing so might cause problems down the line that could easily be prevented by simply checking your email or calling home-base once in a while.
